User Agreement
1. Agreement Scope
This agreement is a legal agreement between you and BAI ER RUI TRADE CO.,LIMITED (hereinafter referred to as 'we' or 'company') regarding the use of our website and services. Using our services means you agree to comply with all terms of this agreement.
2. Account Registration
To use our services, you need to:
- Provide true, accurate and complete registration information
- Maintain and update your account information in a timely manner
- Be responsible for all activities under your account
- Keep your account password safe and do not share it with others
3. Product Information
We strive to ensure the accuracy of product information, but product images, descriptions, prices and other information are for reference only and may have errors due to technical reasons. We reserve the right to correct errors.
4. Orders and Payment
Order-related rules:
- After you submit an order, we will send you an order confirmation
- We reserve the right to cancel orders when products are out of stock
- Prices are subject to the price at the time of order confirmation
- We accept multiple payment methods, as shown on the website
5. Shipping and Receipt
We will arrange shipment as soon as possible after order confirmation. Delivery times may be delayed due to region, weather and other factors. Please ensure your shipping address is accurate. Losses caused by incorrect addresses are your responsibility.
6. Return and Exchange Policy
Return and exchange conditions:
- Products must remain in original condition, unused and unwashed
- Retain original packaging and tags
- Apply within 7 days of receiving the product
- Special products (such as underwear, custom products, etc.) do not support returns
7. Intellectual Property
All content on the website, including but not limited to text, images, trademarks, logos, etc., is protected by intellectual property laws. Without our written permission, you may not copy, distribute or use this content.
8. User Conduct Standards
When using the service, you must not:
- Engage in any illegal or improper behavior
- Interfere with or disrupt the normal operation of the website
- Use automated tools to access the website
- Infringe on others' intellectual property or other rights
9. Disclaimer
To the extent permitted by law, we are not liable for any direct, indirect, incidental or consequential damages arising from the use or inability to use the service.
10. Agreement Modification
We reserve the right to modify this agreement at any time. Modified agreements will be published on the website. Continued use of the service means you accept the modified agreement.
11. Contact Us
If you have any questions, please contact us through:
- Email: service@baierrui.com
- Phone: 400-888-8888
- Address: NO.2-309 2/F CHUNGKING EXPRESS, NOS. 36 NATHAN ROAD TSIM SHA, TSUI, HK
Last updated: 1/27/2026